Support

VirtualRide iOS and web help. Not a marketing page.

Contact

Email elmo.saukko@gmail.com with your Apple ID email or the address you used in the app. We reply to that inbox.

Subscribe on iPhone or iPad

1. Open VirtualRide and go to Log in.
2. Enter email and a password (8+ characters).
3. Tap Subscribe. Apple shows VirtualRide Monthly, 1 month, and the price.
4. Confirm. There is no free trial. Billing starts at confirmation.

Product: VirtualRide Monthly. Length: 1 month. Price: USD $9.99 or your local Apple price. Auto-renews until you cancel.

Restore or cancel

Tap Restore purchases on Log in if you already paid on this Apple ID. Cancel or change the plan in Settings → Apple ID → Subscriptions.

Web members

If you already pay $9/month on the website (Stripe), log in with that email and password. Apple billing is separate.

Bluetooth trainer

Use a Wahoo KICKR or another FTMS / cycling-power trainer. iPhone and iPad connect over Bluetooth. If you have no trainer, tap Demo to preview a route.

Street View

Imagery comes from Google. Some roads have no coverage. Power, cadence, and speed stay on your device; we do not store a ride recording.

Legal

Privacy Policy · Terms of Use (EULA) · Terms of Service · Refunds

Apple Standard EULA: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/